Customer Care/Policies
How much is shipping? TOP
Shipping is a flat rate of $6.95 per order for domestic shipping.
Please contact us for international shipping prior to placing your order.
What forms of payment do you accept? TOP
For your convenience we accept Visa, Mastercard, Discover, American Express and PayPal.
How do I track my order? TOP
You can check on the status of your order at anytime by logging into your account.
Use the link 'Order Status' at the bottom of our website.
Do you accept returns? TOP
You bet! Your shopping experience is guaranteed to be a pleasant experience. That is why every product comes with a "100% SATISFACTION GUARANTEE." If you are not satisfied with your purchase, you may return the item in its original condition with tags still attached within 30 days of purchase for a full refund of the purchase price. Shipping charges are not refundable.
PERSONALIZED AND CUSTOM ITEMS ARE NON REFUNDABLE.
However, if you discover within the first 30 days that your product is defective, you may return it for repair or replacement. Replacement will only be offered if your item cannot be repaired. You agree to these terms with your purchase.
Do you accept international orders? TOP
Yes, please contact us prior to placing your order for a shipping quote. Please note that not all products are available for international shipping.
Is Express Shipping available? TOP
Yes. Please contact us prior to placing your order with the date and products needed and we will do our best to accomodate your request.
Is your website secure to place an order? TOP
Yes, we use a 128-bit Secured Socket Layer (SSL) technology to ensure the security of your on-line purchase.
What is your privacy policy? TOP
We respect your privacy, and take great care to safeguard information in our possession.
We do not share your information with any third parties.
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